Counseling & Mental Health Support
On-campus Emergencies
If you have a crisis emergency while on campus, contact the Counseling Department immediately by calling 309-796-5199 or emailing counseling@hotelcaliceo.com.
After Hours Emergencies
- Robert Young Center: 309-779-2031
- 24-hour Crisis Intervention: 309-779-2999
Physical Safety Emergencies
- BHC Police Department: 309-796-5911
- Call 911. If calling from an on-campus phone, dial 5-911.
Let’s Talk
All counseling services are free to current BHC students. To schedule a confidential appointment, please call, email or stop by our office on either campus.
During your first appointment, a professional counselor will:
- Help clarify your concerns
- Explore ongoing counseling needs
- Determine if additional services would be beneficial
We will help you whether your concerns are personal, educational or social. We assist you in exploring alternatives, weighing consequences and learning new skills to help you cope with and resolve the problems you are facing. Everything you discuss during your counseling session will be completely confidential.
TimelyCare Telehealth Services
As a BHC student, you have FREE access to TimelyCare telehealth services. Providers are available to offer medical and mental health support via phone or secure video.
Services offered
Medical (24/7)
On-demand or scheduled access to a medical provider who can treat a wide range of common illnesses like cold and flu, sinus infection, allergies, and more.
TalkNow (24/7)
On-demand access to a mental health professional to talk about anything at anytime.
Scheduled Counseling
Scheduled appointments to meet with a licensed counselor (limit 6 per year).
Psychiatry
Scheduled appointments available through a campus counseling referral.
Free classes
Yoga, meditation, and other wellness oriented sessions.
Visits can happen from any web-enabled device – smartphone, laptop, or desktop. TimelyCare is available from anywhere in the United States.
To get started, visit BHC’s TimelyCare website or download the app and register an account with your student BHC email address.
Visit TimelyCare See More Mental Health Resources
The services available through TimelyCare are designed to expand and enhance our traditional services but might be particularly useful for students who are seeking a counselor from a particular demographic background or for those who are unable to meet for appointments during our traditional office hours.
Peer Mentoring Program
Peer mentors raise awareness, provide education and serve as a resource to fellow BHC students on a wide variety of mental health issues. They will provide support, challenge you, commiserate with you, and be your cheerleader. Most importantly, they will listen!
To contact a peer mentor, email counseling@hotelcaliceo.com.
Mental Health Policies
Confidentiality
Your counseling information is confidential. No information about who is receiving counseling or the nature of their visits is released without the written permission of the person. Exceptions to this include subpoena, in cases of current child abuse, or if there is an expressed intent to harm one’s self or another. Black Hawk College counselors adhere to the ethical standards and practices of the American Counseling Association, Alexandria, VA.
Student Optional Disclosure
In accordance with the Student Optional Disclosure of Private Mental Health Act (IGP 59.1), Black Hawk College is providing students the opportunity to authorize, in writing, the disclosure of certain private mental health information to a designated adult of their choosing.
Mental Wellness Events
Be sure to keep an eye out for these special events hosted by BHC Counseling:
- Social Services Fair at each campus in the fall
- Awareness month activities (lead by Peer Mentors)
- Monthly stress relief events:
- Pet therapy is provided by the Quad Cities Canine Assistance Network (QC CAN)
- Yoga classes: take a break from studying and stretch with us in a FREE yoga class
- Art therapy: energize your brain! Drop in and create an art project – no experience or talent needed.
- Gray Matters BHC gatherings: all enrolled BHC students are welcome to be a part of the club.
Upcoming Events
The Gray Matters Collective meeting – CANCELED
Pet therapy
The Gray Matters Collective meeting – CANCELED
More to Explore
BHC Food Pantry
Quit Smoking Support
Mental Health Resources
Counseling Department
309-796-5199
counseling@hotelcaliceo.com
Wendy Bock
Director of Counseling
309-796-5198
bockw@hotelcaliceo.com
Quad-Cities Campus
Building 1, Room 377
(above the Advising Center)
East Campus
Building A, Advising Center